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Privacy and Cookie Policy


VideoElephant Limited (“we”, “us”, and “ours”) is committed to protecting and respecting your privacy. VideoElephant is an online B2B marketplace for long and short-form video content making content acquisition easy for web publishers, mobile operators, VOD, IPTV and broadcasters with our centralized marketplace.

This Privacy Policy identifies the purposes for which personal information is collected, used and disclosed by us and sets out how we comply with our obligations under the General Data Protection Regulation and Data Protection Act 2018 (the “Acts”) and all other applicable laws.

We encourage you to read this Privacy Policy carefully when using our website or services or transacting business with us. By using our website, you are accepting the practices described in this Privacy Policy.

What does Personal Data Mean?

In this Privacy Policy, the term “Personal Data” means data that identifies an individual such as, for example, your name, address, telephone number and e-mail address.

What information do we collect?

You can visit and browse our site without providing any Personal Data. You may voluntarily provide Personal Data, such as contact information or we may ask for such information in various forms on this site, including requests for product or service information or information from you as a registered Member.

We may ask you for information when you report a problem with our site or our service. If you contact us, we may keep a record of that correspondence. We may also ask you to complete surveys that
we use for research purposes, although you do not have to respond to them.

Navigational Information

Our site uses cookies to distinguish you from other users. This helps us to provide you with a good experience when you browse our site and also allows us to improve our site. We use "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a Web server. Cookies are not used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a Web server in the domain that issued the cookie to you. One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize pages on our Websites, or register for the  Subscription Service, a cookie helps us to recall your specific information on subsequent visits. When you return to the same Website, the information you previously provided can be retrieved, so you can easily use the customized features.

Log Files

We may collect demographic information, such as your ZIP code, age, gender, preferences, interests and favorites using log files that are not associated with your name or other personal information. There is also information about your computer hardware and software that is automatically collected by us. This information can include: your IP address, browser type, domain names, internet service provider (ISP), the files viewed on our site (e.g., HTML pages, graphics, etc.), operating system, clickstream data, access times and referring website addresses. This information is used by VideoElephant for the operation of the User Service, to maintain quality of the User Service, and to provide general statistics regarding use of the VideoElephant Website. For these purposes, we do link this automatically-collected data to Personal Information such as name, email address, address, and phone number.

Third Party Tracking Technologies

We may collect, and we allow third parties to collect, information about how you use and interact with our site such as for example Google Analytics. The use of cookies and web beacons by any tracking utility company is not covered by our Privacy Policy.

Navigational Information

Reviewing, Correcting and Removing Your Personal Information

Upon request VideoElephant will provide you with information about whether we hold any of your Personal Information. If you provide us with your Personal Information, you have the following rights with respect to that information:

  • To review the user information that you have supplied to us
  • To request that we correct any errors, outdated information, or omissions in user information that you have supplied to us
  • To request that your user information not be used to contact you
  • To request that your user information be removed from any solicitation list that we use
  • To request that your user information be deleted from our records
  • To opt out of being solicited by VideoElephant or third parties

To exercise any of these rights, please contact us at privacy@videoelephant.com. We will respond to your request to change, correct, or delete your information within a reasonable timeframe and notify you of the action we have taken.