VideoElephant Limited (“we”, “us”, and “ours”) is committed to protecting and respecting your privacy. VideoElephant is an online B2B marketplace for long and short-form video content making content acquisition easy for web publishers, mobile operators, VOD, IPTV and broadcasters with our centralized marketplace.
What does Personal Data Mean?
What information do we collect?
You can visit and browse our site without providing any Personal Data. You may voluntarily provide Personal Data, such as contact information or we may ask for such information in various forms on this site, including requests for product or service information or information from you as a registered Member.
We may ask you for information when you report a problem with our site or our service. If you contact us, we may keep a record of that correspondence. We may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them.
How do we use technology to collect information?
We may also collect information about your computer, including your referring URLs and access times.
We may collect, and we allow third parties to collect, information about how you use and interact with our site such as for example Google Analytics.
How is your Information used?
In general, Personal Data is used either to respond to requests that you make, or to aid us in providing our services. We use Personal Data in the following ways:
- To provide our services to you, as requested by you;
- To provide system administration and to analyse trends. This is statistical data about our users’ browsing actions and patterns, and does not identify any individual.
- To ensure that content from our site is presented in the most effective manner for you and for your computer.
- To provide you with information, products or services that you request from us or which we feel may interest you.
- We may use financial information or payment method to process payment for any purchases, subscriptions or sales made on our website, to protect against or identify possible fraudulent transactions, and otherwise as needed to manage our business.
Disclosure of your information
We will not rent, sell, or share your Personal Data with other people or non-affiliated companies except to the extent necessary to provide the site or services or unless we have your consent. For instance, we may share your Personal Data with a contracted third party service providers to support us offering our services, fulfilling orders, processing credit card payments, providing customer service and marketing assistance, performing business and sales analysis, supporting our website functionality, conduct quality assurance testing, and/or to provide other services to VideoElephant . These third party service providers are required not to use your Personal Data other than to provide the services requested by us and are required to comply fully with the Acts.
We may disclose Personal Data to third parties:
- In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.
- If VideoElephant or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.
- If we are under a duty to disclose or share your Personal Data in order to comply with any legal obligation, or in order to enforce or apply our terms of business and other agreements; or to protect the rights, property, or safety of VideoElephant , our customers, or others.
We may provide data that does not identify any individual to third parties, where such information is combined with similar data. For example, we might inform third parties regarding the number of unique users who visit our site, the demographic breakdown of users of the applications on our site, or other activities of visitors on our website. Such third parties may include potential or actual advertisers, providers of advertising services, commercial partners, sponsors, and other similar parties.
Where do we store your personal data?
The data, including Personal Data, that we collect may be transferred to, and stored at, a destination outside the European Economic Area ("EEA"). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. Such staff maybe engaged in, among other things, the fulfilment of your order, the processing of your payment details and the provision of our Services.
How do we make sure your information is safe?
We will take all reasonable technical and organisational measures to prevent the loss, misuse, or alteration of Personal Data. All information you provide to us is stored on our secure (password and fire-wall) protected servers or servers hosted by third party service provider, any payment transactions will be encrypted using SSL technology. Other than as stated above, we restrict access to Personal Data to our employees, contractors and agents who need to know such information in order to operate, develop or improve our site or services. These individuals are bound by confidentiality obligations and may be subject to discipline, including termination of their contract of employment or services agreement and/or criminal prosecution, if they fail to meet these obligations.
Third party websites
Our site and services may, from time to time, contain links to and from the websites of our partner networks, advertisers, affiliates or social media websites. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. We encourage that you check these policies before you submit any personal data to these websites.
How do I access my information?
The Acts give you the right to access information held about you. Your right of access can be exercised in accordance with the Acts. Any access request may be subject to a fee to meet our costs in providing you with details of the information we hold about you.
We do not screen, filter or monitor user submissions to our website, nor do we scrape or glean personal information from any such submissions. However, to the extent that any video, comment or other user submission contains personal information (whether name, likeness, address, telephone number or otherwise, and whether such information pertains to the submitter or someone else), such personal information may be viewed by other users of the website.